Effective: January 1, 2021
Information We Collect
We collect Personal Information from and about users of the Product in a variety of ways. This includes:
Information You Provide. We collect Personal Information you provide when you use the Product or otherwise communicate with us. If you register an account with us, we will collect the information you provide, such as your name, gender, birthday, address, email address, and phone number. We will also collect any Personal Information you submit through your use of the Product. For example, the information you provide can include your messaging history and any information included in your messages via the Product. We may also collect Personal Information through your communications with our customer-support team.
Device and Usage Information. Like most online services, we automatically receive standard technical information when you interact with our Product, which may constitute Personal Information, including browser and device information such as unique device identifiers, mobile phone carrier, internet protocol (IP) addresses (which may identify your general geographic location), browser types, and the date and time of your interactions. We also receive information about your interactions with our Product, such as which website pages you visited and how much time was spent on the page.
We may collect this information using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable us to personalize your experience on the Product, maintain a persistent session, passively collect demographic information, and monitor advertisements and other activities. Our Product may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage).
How We Use Your Information
We use Personal Information in a variety of ways to provide our Product and to operate our business, including the following:
Service Related Usage. We use the Personal Information we collect about and from you for a number of purposes, including: providing and supporting the Product, analyzing how you use the Product, and better tailoring features.
Communications. We use your Personal Information to communicate with you for Service-related purposes. For example, we may send email to the email address you provide to us or text messages, to verify your account and for informational and operational purposes, such as account management, customer service, system maintenance, and other Service-related purposes.
Improve our Product. We use the Personal Information that we collect (i) to understand and analyze usage trends and preferences; (ii) to monitor and analyze the effectiveness of our Product; and (iii) to improve our Product and develop new products, services, features, and functionality.
Marketing. As permitted by applicable law, we may use Personal Information we obtain about you for marketing purposes, such as providing you with promotional materials that may be useful, relevant, valuable or otherwise of interest to you. Where required under applicable law, we’ll obtain your prior opt-in consent to (i) send you electronic marketing communications or (ii) share your information with third parties for marketing purposes.
How We Share Your Information
We may share, transfer, or disclose your Personal Information, if you consent to us doing so, which consent may be express or implied as required in the circumstances, as well as in the following circumstances:
Comply with Legal Requirements. We may disclose your Personal Information as we believe to be necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce our Terms of Service; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
Corporate Transactions. We reserve the right to transfer your Personal Information to service providers, advisors, potential transactional partners, or other third parties who are subject to confidentiality obligations in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Aggregate, De-Identified Information. We may use your Personal Information to create aggregate or statistical information that does not directly identify a specific person. This aggregated information does not constitute Personal Information or identify any individuals.
If you are visiting our website from the European Union (“EU”) or other regions with laws governing data collection and use, then please note that you are agreeing to the transfer of your Personal Information to Canada and processing globally. Accordingly, your Personal Information may be made available to law enforcement agencies in Canada under a court order or other applicable law. By providing your information to the website, you consent to any transfer and processing in accordance with this Privacy.
EU Users. If you are in the EU, you have certain additional rights and protections under the law regarding the collection and processing of your personal data.
Legal Basis for Processing. If you are in the EU, we will collect and process your personal data:
To perform our responsibilities under our contract with you;
When we have a legitimate interest in collecting and processing your personal data in order for us to run a successful commercial organization;
Where you have given your consent – please note that you can withdraw your consent at any time by emailing email@example.com; or
To comply with our legal or regulatory obligations.
If you would like to: access, correct, amend or delete any personal information We have about you, register a complaint, or simply want more information contact firstname.lastname@example.org.